Utah Jazz Store Shipping Information

US Shipping Options

We let our customers choose who they would like to ship with; FedEx or UPS. While their rates are comparable, we feel it's important to give you the option. Remember, some of our items are made to order and ship directly from the manufacturer. Make sure to check the product detail page to check if your item has a lead time.

Your shipping choices for the lower 48 states are as follows (refer to the maps below):

FedEx

FedEx Ground: Allow 2-5 business days for delivery. No Saturday delivery.
FedEx 3 Day: Guaranteed in 3 business days. No Saturday delivery.
FedEx Economy Second Day: Guaranteed in 2 business days. No Saturday delivery.
FedEx Standard Overnight: Guaranteed by end of next business day. Orders must be placed by 3:00 p.m, MST. No Saturday delivery.



UPS

UPS Ground: Allow 2-5 business days for delivery. No Saturday delivery.
UPS 3 Day Select: Guaranteed in 3 business days. No Saturday delivery.
UPS 2nd Day Air: Guaranteed in 2 business days. No Saturday delivery.
UPS Next Day Air Saver: Guaranteed by end of next business day. Orders must be placed by 3:00 p.m, MST. No Saturday delivery.



The time-in-transit maps above are an estimate for shipping from Salt Lake City, UT with UPS and FedEx Ground. Weekends are not included in transit time calculation. Most orders ship the same day if placed before 3:00 p.m. MST. We do ship from more than one warehouse, so be sure to check the product detail page to see if your item has a shipping lead time. Call us at 1-866-326-9946 if you have any questions.

No Delivery on National Holidays
UPS and FedEx do not deliver on national holidays such as the 4th of July, Thanksgiving, Christmas Day, New Year's Day just to name a few. If a national holiday is between your order date and the anticipated arrival date of your package, please expect your package a day later. For questions regarding your expected date of arrival, please give us a call.

No Saturday or Sunday Delivery
UPS and FedEx do not deliver on Saturday or Sunday and are not included in transit time calculation. A package shipped Next Day Air on Friday would be delivered the next business day, Monday. The same goes for 2 Day Air: a packaged shipped on Thursday would be delivered on Monday.

Time-In-Transit
Please contact us if you have any questions regarding your package or for an estimate on time-in-transit or have a question regarding an item's shipping lead time.

Manufacturer Shipping Lead Times

Some of our products are made to order and ship from the manufacturer's warehouse. Below is a list of some products and manufacturer's that ship from their warehouse and the average shipping lead times. All of the estimates below are for processing times only. Shipping times are not included in the estimates. Please call us if you have any questions.

Cambridge - NCAA posters & prints: 10-12 business days for processing
Dunbrooke - NFL & NHL outerwear: 5-7 business days for processing
Fanmats - NFL, NBA, MLB, NCAA rugs and mats: 3-4 weeks for processing
Fathead - oversized wall decals: 3-5 business days for processing
Frenzy Sports - billiard equipment: 7-10 business days for processing
Great American - drinkware & glassware: 5-7 business days for processing
Majestic - MLB jerseys & custom t-shirts (Men's, Women's, Youth): 10-15 business days for processing
Team Marketing DVD - DVDs & Blurays: 1-2 business days for processing
The Memory Lab - home & office gifts: 5-7 business days for processing

Customer Service

Utah Jazz Store Customer Service is available from
8:00 am - 5:00 pm MST Monday - Friday 1-888-326-9946

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Why UtahJazzStore.com?

UtahJazzStore.com is your premier provider of officially licensed Utah Jazz jerseys, hats, t-shirts and more. When you buy from us you are buying directly from the Utah Jazz so you know you are getting the best online selection and prices. We are proud to offer Utah Jazz merchandise on the internet for the shopping convenience of our Utah Jazz fans in Utah and across the nation. We strive to offer a large selection of women’s and youth size Jazz jerseys and apparel as well as men’s.

UtahJazzStore.com Same Day Shipping

One word sums up our shipping policy – FAST! Our warehouse is stocked with a huge selection of sports fan gear that ships within 24 hours from the Utah Jazz Store Warehouse assuming you order by 3 PM MST Monday – Friday. The product detail page will have more detail on shipping terms for each product. Our goal is to get you your Jazz gear in time for the next big game! Read more about shipping.

UtahJazzStore.com 30 Years in Business

The Utah Jazz Store is a proud member of the Larry Miller Sports and Entertainment companies which has been in business for over 30 years. We love Jazz fans, and are dedicated to providing them with the highest quality products online or in one of our stores. We have great relationships with manufacturers like Nike, Reebok, Adidas, Majestic and many more which allow us to keep our prices competitive. Read more about the Utah Jazz Store.

UtahJazzStore.com 60 Day Returns

The Utah Jazz Store is committed to customer satisfaction on every order. We have a 60 day, no questions asked, return policy. If you get your package and aren’t satisfied, you may return it to us. However, if when you return you merchandise it isn’t in the same condition it was shipped in, we may not accept your return. See our full online return policy for more details.